Frequently Asked Questions (FAQ)

What is LancsTV?
Viewers of Lancs.TV will gain behind the scenes access to the club, see exclusive interviews with club officials, coaching staff and players, watch match day highlights of all Lancashire fixtures and get the chance to win money can’t buy prizes. The match action is provided from the static camera that captures every delivery from every match. Located in line with the wicket at both home and away matches, it gives a great view of the action.

What do I need to play the videos?
You can view the clips with any internet browser that has the Flash plugin installed. Click here to download the latest version.

What are the playback speeds?
This depends on your internet connection. To cater for various connection speeds we have produced two versions of every video: small and large. The small version is a smaller file and resolution and will be quicker to load, the larger version is for faster connections.

How can I improve the playback speed? Why does it say 'Buffering...'?
If your playback freezes and displays 'Buffering...' then press the pause button and let the progress bar complete its download before pressing play again.

How can I cancel my subscription?
You can cancel your Lancs.tv subscription at any time by sending us an email to: lancstv@lccc.co.uk. Please see our Terms and conditions for further information.